JustinFr Shipping and Returns


FREE standard U.S. Shipping on orders over $99.* Standard orders are shipped by UPS Ground. Shipping for orders under $99 will be $7.99 per order. *Standard shipping on orders over $99 is FREE. Expedited shipping is available at standard UPS Next Day Air shipping rates.

Refund/Return Policy:

If you are not 100% satisfied with your purchase, we will be happy to accept an exchange or a return for a full refund. Items being returned for exchange, credit, or refund must be returned in their original condition & packaging within 60 days. For your convenience, every order includes a return form. Please follow the directions and complete the form. Please note: For exchanges, we only accept even exchanges.

If you have misplaced your return form, please print the form below and follow the instructions. Returns Form Link.

Returns may be mailed to:


  • Justin FR Work
  • 4545 Malsbary Road
  • Cincinnati, OH 45242



PHONE: 513-793-5400

TOLL FREE: 1-800-543-1939

HOURS: M-F 9 a.m. - 5 p.m. EST

EMAIL: support@justinfr.com

2020 Justin FR, a Berkshire Hathaway Company. All rights reserved. Justin FR Work is a trademark of Justin Brands, Inc. and its affiliates and used by Fechheimer Brothers Company under license.