JustinFr Shipping and Returns


FREE standard U.S. Shipping on orders over $99.* Standard orders are shipped by UPS Ground. Shipping for orders under $99 will be $7.99 per order. *Standard shipping on orders over $99 is FREE. Expedited shipping is available at standard UPS Next Day Air shipping rates.

Refund/Return Policy:

If you are not 100% satisfied with your purchase, we will be happy to accept an exchange or a return for a full refund. Items being returned for exchange, credit, or refund must be returned in their original condition & packaging within 60 days. For your convenience, every order includes a return form. Please follow the directions and complete the form. Please note: For exchanges, we only accept even exchanges.

If you have misplaced your return form, please print the form below and follow the instructions. Returns Form Link .

Returns may be mailed to:


  • Justin FR Work
  • 4545 Malsbary Road
  • Cincinnati, OH 45242



PHONE: 513-793-5400

TOLL FREE: 1-800-543-1939

HOURS: M-F 9 a.m. - 5 p.m. EST

EMAIL: support@justinfr.com

2020 Justin FR, a Berkshire Hathaway Company. All rights reserved. Justin FR Work is a trademark of Justin Brands, Inc. and its affiliates and used by Fechheimer Brothers Company under license.